Shipping & Returns: Free Shipping. All the Time!
What happens after I place an order?
Once your order is placed, you’ll receive a confirmation email within minutes. This confirms we’ve received your order and serves as proof of purchase.
What to expect:
Your credit card will be charged within 2 business days.
Orders are added to our production queue within 1–2 business days.
Production begins 7–10 business days before the end of the listed lead time.
For example: A swing with a 4-week lead time enters production near the end of week 3.
Do you charge for shipping?
All products ship FREE within the contiguous United States!
Do you ship to Hawaii or Alaska?
Contact us at sales@magnoliaporchswings.com to request a quote.
Processed in 1–2 business days
Typically ship in 2–7 business days
Carriers: UPS, FedEx, or USPS
Includes bed swings, cushions, pillows, rope kits
Ship in 4–12 weeks depending on season
Carriers: FedEx Home Delivery or LTL Freight
You’ll receive tracking details via email once your item ships.
Products like bed swings & A-frames ship via freight.
These require curbside delivery and access for an 18-wheeler. Here’s what to know:
Free curbside delivery only: Items are dropped off at the curb, not brought into the home.
Free lift gate service is included: We lower your item to the ground for easy curbside offload.
Delivery scheduling: The freight carrier will contact you to schedule a date and time.
Important: You must inspect the product before signing. If damage is visible, please note “DAMAGED” on the delivery receipt and take photos.
We package with care, but if something goes wrong, we're here to make it right.
Inspect upon delivery.
Report any damage with photos within 48 hours to sales@magnoliaporchswings.com
We’ll ship replacements or parts at no cost within 2–3 business days.
Inspect during delivery. If damage is minor, note “DAMAGED” and sign.
If damage is extensive (broken wood, crushed areas), note “EXTENSIVE DAMAGE”, contact us immediately, do not remove from crating.
For concealed damage found later, email us within 5 days of delivery.
Cancel any time before shipment for a full refund to your original payment method.
Once shipped, the return will fall under our Buyer’s Remorse policy.
Cancel within 7 days: Full refund
Cancel 8–14 days: 10% materials fee applies
No cancellations after 14 days due to custom fabrication
We accept returns of non-custom swings and accessories within 7 days of delivery.
Conditions:
Product must be unused and in original packaging.
A Return Authorization Number (RA#) is required.
Return shipping is at customer’s expense.
A 20% restocking fee applies.
To start a Buyer's Remorse return:
Email support@magnoliaporchswings.com with your order number and photos.
We accept defective item returns within 14 days of delivery. These must meet the following:
Damage or defect was not customer-caused
Product is unaltered and in original packaging
Return is authorized via RA#
We’ll cover return shipping and issue a refund or replacement once the item is inspected.
We take pride in the craftsmanship of every Magnolia swing. If you experience an issue after delivery:
Email support@magnoliaporchswings.com with photos and a description.
Each issue is reviewed individually with care.
Due to the natural materials used (especially wood), we do not offer a fixed warranty period. Variations due to weather, use, and environment are expected. However, we stand behind our work and will help find the best resolution if something goes wrong.
We're always here to help.
Client Experience: sales@magnoliaporchswings.com
Customer Support: support@magnoliaporchswings.com
Whether you're selecting your first porch swing or styling a full outdoor living space, we're here to help. Browse common questions below, or reach out to sales@magnoliaporchswings.com for personalized support.
We do not have a physical showroom. All sales are online, and we offer personalized support to help you choose the right pieces.
Our home office is in Jackson, Missouri, and products ship from various U.S. locations depending on the item.
We don’t offer local pickup, but we provide free shipping within the continental U.S.
Cedar is a great all-weather choice. Teak is even more durable and suitable but only offered on select swings.
All woods perform well. Cedar and cypress are especially good in southern regions due to their natural insect resistance.
Choose cedar, cypress, or teak. We do not recommend pine for uncovered installations due to its tendency to warp and split.
We recommend painting pine. Cedar and cypress are best stained, as their natural oils prevent paint from adhering well.
Yes. Cedar and cypress can be left unfinished and will naturally fade to a rustic silver patina over time.
These create a soft, gliding sensation and are zinc-coated for rust resistance. Weight capacity: 600 lbs.
We recommend it. The kit offers a more secure attachment by distributing weight evenly and reducing strain on mounting points.
Both are equally durable. It comes down to your personal aesthetic preference.
We offer swing bed covers for most styles, including custom sizes. Email us to request a quote. Standard porch swing covers are not currently available.
Shipping is free within the contiguous United States (excludes AK and HI).
Currently, we ship within the U.S. only.
Most swing beds are shipped fully assembled via freight. Others ship partially assembled via FedEx. Delivery method is listed in each product’s description.
Porch swings are delivered in a "knock-down" style. The seat and back are preassembled; arms and hardware will need to be attached on-site.
Timelines vary. Please refer to individual product listings. Typical lead times:
- Porch Swings: 2 days – 2 weeks
- Bed Swings: 4 – 16 weeks
Yes! Click here to request samples.
We offer access to Sunbrella, Tempotest, and BellaDura fabrics beyond our online selection. Email us with the fabric name and code for a custom quote.
Yes. Contact us for pricing and instructions regarding Customer’s Own Material (COM).
Yes. All pillow and mattress covers feature hidden zippers and are machine washable. View Sunbrella cleaning tips. Hang to dry only.
Because each swing bed is made to order, returns for buyer’s remorse are not accepted. See full return policy.
Check the dimensions listed in each product. Allow at least 1.5–2 feet behind and 1–2 feet on each side for clearance.
You’ll need a bottom cushion. The rest is up to your personal use and design preferences. You can mix and match or choose a styled pillow set.
Lead times vary by design and season. Most range from 4–16 weeks. Please refer to the individual product listing for accurate timelines.
Many ship fully assembled via freight. Others arrive in 2–3 boxes and require minor assembly (hardware and instructions included).
We recommend hiring a licensed contractor to inspect your ceiling joists. In most cases, 2x6” joists are sufficient.
Pine is best painted. Cedar and cypress should be stained due to their natural oils. Unfinished is also an option for a rustic weathered look.
We no longer offer trade or designer discounts.
Yes, we review requests individually. Contact us with details.
We typically run sales around major holidays. Sign up for emails to get early access and sale notifications.
What happens after I place an order?
Once your order is placed, you’ll receive a confirmation email within minutes. This confirms we’ve received your order and serves as proof of purchase.
What to expect:
Your credit card will be charged within 2 business days.
Orders are added to our production queue within 1–2 business days.
Production begins 7–10 business days before the end of the listed lead time.
For example: A swing with a 4-week lead time enters production near the end of week 3.
Do you charge for shipping?
All products ship FREE within the contiguous United States!
Do you ship to Hawaii or Alaska?
Contact us at sales@magnoliaporchswings.com to request a quote.
Processed in 1–2 business days
Typically ship in 2–7 business days
Carriers: UPS, FedEx, or USPS
Includes bed swings, cushions, pillows, rope kits
Ship in 4–12 weeks depending on season
Carriers: FedEx Home Delivery or LTL Freight
You’ll receive tracking details via email once your item ships.
Products like bed swings & A-frames ship via freight.
These require curbside delivery and access for an 18-wheeler. Here’s what to know:
Free curbside delivery only: Items are dropped off at the curb, not brought into the home.
Free lift gate service is included: We lower your item to the ground for easy curbside offload.
Delivery scheduling: The freight carrier will contact you to schedule a date and time.
Important: You must inspect the product before signing. If damage is visible, please note “DAMAGED” on the delivery receipt and take photos.
We package with care, but if something goes wrong, we're here to make it right.
Inspect upon delivery.
Report any damage with photos within 48 hours to sales@magnoliaporchswings.com
We’ll ship replacements or parts at no cost within 2–3 business days.
Inspect during delivery. If damage is minor, note “DAMAGED” and sign.
If damage is extensive (broken wood, crushed areas), note “EXTENSIVE DAMAGE”, contact us immediately, do not remove from crating.
For concealed damage found later, email us within 5 days of delivery.
Cancel any time before shipment for a full refund to your original payment method.
Once shipped, the return will fall under our Buyer’s Remorse policy.
Cancel within 7 days: Full refund
Cancel 8–14 days: 10% materials fee applies
No cancellations after 14 days due to custom fabrication
We accept returns of non-custom swings and accessories within 7 days of delivery.
Conditions:
Product must be unused and in original packaging.
A Return Authorization Number (RA#) is required.
Return shipping is at customer’s expense.
A 20% restocking fee applies.
To start a Buyer's Remorse return:
Email support@magnoliaporchswings.com with your order number and photos.
We accept defective item returns within 14 days of delivery. These must meet the following:
Damage or defect was not customer-caused
Product is unaltered and in original packaging
Return is authorized via RA#
We’ll cover return shipping and issue a refund or replacement once the item is inspected.
We take pride in the craftsmanship of every Magnolia swing. If you experience an issue after delivery:
Email support@magnoliaporchswings.com with photos and a description.
Each issue is reviewed individually with care.
Due to the natural materials used (especially wood), we do not offer a fixed warranty period. Variations due to weather, use, and environment are expected. However, we stand behind our work and will help find the best resolution if something goes wrong.
We're always here to help.
Client Experience: sales@magnoliaporchswings.com
Customer Support: support@magnoliaporchswings.com
Whether you're selecting your first porch swing or styling a full outdoor living space, we're here to help. Browse common questions below, or reach out to sales@magnoliaporchswings.com for personalized support.
We do not have a physical showroom. All sales are online, and we offer personalized support to help you choose the right pieces.
Our home office is in Jackson, Missouri, and products ship from various U.S. locations depending on the item.
We don’t offer local pickup, but we provide free shipping within the continental U.S.
Cedar is a great all-weather choice. Teak is even more durable and suitable but only offered on select swings.
All woods perform well. Cedar and cypress are especially good in southern regions due to their natural insect resistance.
Choose cedar, cypress, or teak. We do not recommend pine for uncovered installations due to its tendency to warp and split.
We recommend painting pine. Cedar and cypress are best stained, as their natural oils prevent paint from adhering well.
Yes. Cedar and cypress can be left unfinished and will naturally fade to a rustic silver patina over time.
These create a soft, gliding sensation and are zinc-coated for rust resistance. Weight capacity: 600 lbs.
We recommend it. The kit offers a more secure attachment by distributing weight evenly and reducing strain on mounting points.
Both are equally durable. It comes down to your personal aesthetic preference.
We offer swing bed covers for most styles, including custom sizes. Email us to request a quote. Standard porch swing covers are not currently available.
Shipping is free within the contiguous United States (excludes AK and HI).
Currently, we ship within the U.S. only.
Most swing beds are shipped fully assembled via freight. Others ship partially assembled via FedEx. Delivery method is listed in each product’s description.
Porch swings are delivered in a "knock-down" style. The seat and back are preassembled; arms and hardware will need to be attached on-site.
Timelines vary. Please refer to individual product listings. Typical lead times:
- Porch Swings: 2 days – 2 weeks
- Bed Swings: 4 – 16 weeks
Yes! Click here to request samples.
We offer access to Sunbrella, Tempotest, and BellaDura fabrics beyond our online selection. Email us with the fabric name and code for a custom quote.
Yes. Contact us for pricing and instructions regarding Customer’s Own Material (COM).
Yes. All pillow and mattress covers feature hidden zippers and are machine washable. View Sunbrella cleaning tips. Hang to dry only.
Because each swing bed is made to order, returns for buyer’s remorse are not accepted. See full return policy.
Check the dimensions listed in each product. Allow at least 1.5–2 feet behind and 1–2 feet on each side for clearance.
You’ll need a bottom cushion. The rest is up to your personal use and design preferences. You can mix and match or choose a styled pillow set.
Lead times vary by design and season. Most range from 4–16 weeks. Please refer to the individual product listing for accurate timelines.
Many ship fully assembled via freight. Others arrive in 2–3 boxes and require minor assembly (hardware and instructions included).
We recommend hiring a licensed contractor to inspect your ceiling joists. In most cases, 2x6” joists are sufficient.
Pine is best painted. Cedar and cypress should be stained due to their natural oils. Unfinished is also an option for a rustic weathered look.
We no longer offer trade or designer discounts.
Yes, we review requests individually. Contact us with details.
We typically run sales around major holidays. Sign up for emails to get early access and sale notifications.
